Your rights and responsibilities as an applicant are outlined in our Certification Agreement, which is available here for download.

• Rights: Clear information about certification processes and outcomes.
• Duties: Adherence to certification standards and active participation in required assessments.
• Use of Certification Mark: Guidelines for using the Certification Mark.
• Complaints and Appeals
  We are dedicated to addressing any issues or concerns promptly and fairly. For information on how to submit complaints or appeals, please refer to document for Complaints & Appeals